RetailLink

Admin pages

Complete walkthrough of the main Admin sidebar — from Home through Products, Orders, Customers, Analytics, Discounts, Gift cards, and Reports. Each entry includes the path pattern and what the page is for.

Settings pages (General, POS receipt, shipping, API credentials, …) live in a separate guide: Admin settings.

Base path

All routes below are relative to /admin/shops/[shopId]. Replace [shopId] with your shop’s id from Settings → General.

Home

1 page in this section.

Admin

Home / Dashboard

/admin/shops/[shopId]

Landing page after you open a shop. Cards and widgets respect staff permissions (orders, inventory, analytics, and so on). Use it as the operational overview before drilling into Products, Orders, or Analytics.

Products

9 pages in this section.

Admin

Products

/admin/shops/[shopId]/products

Primary catalogue index. Create, search, and open products. Variants, media, pricing, and channel visibility are managed from the product editor. Changes sync to POS and Storefront for the same shop.

Admin

New product

/admin/shops/[shopId]/products/new

Wizard/form to create a listing: title, type, vendor, options, variants, and pricing. After save you land on edit for media, inventory links, and publishing.

Admin

Edit product

/admin/shops/[shopId]/products/[productId]/edit

Full product editor. Update options, SKUs, barcodes, prices, and images. Inventory quantities are adjusted from Inventory or stock movements rather than casually on this screen.

Admin

Inventory

/admin/shops/[shopId]/inventory

See on-hand stock by variant/location, apply adjustments, and open stock-movement history. The movement modal scrolls on smaller viewports so long ledgers stay usable.

Admin

Low stock

/admin/shops/[shopId]/inventory/low-stock

Filtered inventory view for variants under their reorder point. Useful for replenishment and purchase-order planning. Also linked from Analytics when inventory insights surface.

Admin

Purchase orders

/admin/shops/[shopId]/purchase-orders

Track supplier orders from draft through received. Open a PO to receive stock into locations/bins and create the linked inventory movements.

Admin

New purchase order

/admin/shops/[shopId]/purchase-orders/new

Build a PO with vendor, expected lines, and costs. Saving creates a draft/open PO you can receive later from the PO detail page.

Admin

Purchase order detail

/admin/shops/[shopId]/purchase-orders/[poId]

Line-level receiving and status for one purchase order. Receiving updates inventory for the target location.

Admin

Barcode labels

/admin/shops/[shopId]/products/barcode-labels

Select variants and print barcode label sheets for the shop floor. Requires a POS-capable plan. Label behaviour can be tuned under Settings → Barcode Settings.

Note · POS / All-in-One plans

Orders

6 pages in this section.

Admin

All orders

/admin/shops/[shopId]/orders

Unified order index across storefront and POS. Filter by status, channel, and date. Rows open the order detail for fulfillment, payments, and cancel/refund actions. Cancel is blocked for completed sales.

Admin

Order detail

/admin/shops/[shopId]/orders/[orderId]

Full order record: line items, customer, payment state, fulfillment, and timeline. Use this page for staff refunds, cancels (when allowed), and pickup/ship actions.

Admin

Live orders

/admin/shops/[shopId]/orders/live

Operational board for incoming pickup and fulfillment work when live orders are enabled for the shop. Designed for staff who need a glanceable queue rather than the full order table.

Note · Feature-flagged / plan gated

Admin

Fulfillment activity

/admin/shops/[shopId]/orders/fulfillment-activity

History of fulfillment actions taken by staff — useful for ops review and exception handling after busy pickup periods.

Admin

Returns

/admin/shops/[shopId]/orders/returns

Process customer and POS-originated returns. Complements till return flows; Admin is where back-office staff finish or review return cases.

Admin

Suspended sales

/admin/shops/[shopId]/suspended-sales

Admin view of sales suspended on the till. After day-end or timeout, staff can restore (original prices), cancel, or archive. Cashiers also recall parked sales directly on the POS with F9.

Note · POS plans

Customers

6 pages in this section.

Admin

All customers

/admin/shops/[shopId]/customers

Search and open customer profiles. Profiles power loyalty, order history, and POS customer attach. Index rows navigate to the customer detail page.

Admin

Customer detail

/admin/shops/[shopId]/customers/[customerId]

Single customer record: contact fields, order history, and loyalty activity. Used by support and till staff who look up a shopper after a sale.

Admin

Customer segments

/admin/shops/[shopId]/customer-segments

List of rule-based segments. Segments can drive discounts and campaigns. Create/edit rules from the segment new/edit routes.

Admin

New customer segment

/admin/shops/[shopId]/customer-segments/new

Build a segment with filters (spend, visit, attributes). Saved segments appear in the segments index for reuse.

Admin

Customer segment detail

/admin/shops/[shopId]/customer-segments/[segmentId]

Read-only overview of a segment before editing rules or attaching it to a discount.

Admin

Edit customer segment

/admin/shops/[shopId]/customer-segments/[segmentId]/edit

Update filters that define who belongs to the segment. Changes affect future marketing targeting, not historical orders.

Analytics & marketing

12 pages in this section.

Admin

Analytics

/admin/shops/[shopId]/analytics

High-level performance: revenue, orders, and trends. Inventory-related insights deep-link into Inventory / Low stock so ops can act without hunting through menus.

Admin

Discounts

/admin/shops/[shopId]/discounts

Index of active and scheduled discounts. Create flows branch by type (amount off products/order, BXGY, free shipping). Rows open the edit page for that discount.

Admin

Amount off products

/admin/shops/[shopId]/discounts/new/amount-off-products

Percentage or fixed amount off selected products/collections. Applies at storefront checkout and, when eligible, on POS.

Admin

Amount off order

/admin/shops/[shopId]/discounts/new/amount-off-order

Cart/order total discount with optional minimums and codes. Shared catalogue rules apply across channels when the shop is omnichannel.

Admin

Buy X get Y

/admin/shops/[shopId]/discounts/new/buy-x-get-y

Configure customer-gets lines when they buy qualifying items. Preview eligibility carefully before publishing.

Admin

Free shipping

/admin/shops/[shopId]/discounts/new/free-shipping

Waives shipping for matching carts. Depends on ecommerce shipping methods configured under Shipping & delivery.

Note · Ecommerce / All-in-One

Admin

Edit discount

/admin/shops/[shopId]/discounts/[discountId]/edit

Change dates, codes, eligibility, and amounts for a saved discount. Deactivating removes it from future checkouts.

Admin

Gift cards

/admin/shops/[shopId]/gift-cards

Create store credit instruments usable on storefront and POS. Open a card for balance, history, and status. Legacy POS gift-card settings redirect here.

Admin

Gift card detail

/admin/shops/[shopId]/gift-cards/[giftCardId]

Inspect a gift card’s remaining balance, redemptions, and disable/enable state. Useful when a till redemption fails or a customer queries balance.

Admin

POS reports

/admin/shops/[shopId]/reports/pos

POS-focused reporting: tender mix, drawer day-end, refunds, and cashback. Legacy Cashback report URL redirects into this page. Requires a POS-capable plan.

Note · POS / All-in-One

Admin

Export downloads

/admin/shops/[shopId]/reports/exports

Download completed report exports. Visibility depends on plan export features and staff permissions.

Note · Plan-gated

Admin

Loyalty reports

/admin/shops/[shopId]/reports/loyalty

Summaries of points earned and redeemed. Pair with Settings → Loyalty & rewards for program rules.

Note · All-in-One / trial

Apps

1 page in this section.

Admin

Apps

/admin/shops/[shopId]/apps

Apps surface for extensions. The main sidebar entry may be hidden when the apps UI flag is off; the route remains for future marketplace work.

Note · May be hidden via feature flag

Settings entry

1 page in this section.

Admin

Settings hub

/admin/shops/[shopId]/settings

Opening Settings switches Admin into the settings sidebar (“Back to Admin”). The hub redirects to General store details. All store configuration lives under this nav state.